Problem Note 66386: Grid-launched workspace servers do not honor changed passwords, and you see the error message "Provider (SAS): Could not authenticate to the cluster"
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After you change a password, grid-launched workspace servers for SAS® Workload Orchestrator then fail with authentication errors.
Here is an example of an error that can be seen in the object spawner log when an “app.tk.tkegrid” debug is enabled:
ERROR: xxxxxx - Provider (SAS): Could not authenticate to the cluster.
Any new password is not honored until the SAS object spawner is restarted.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Workload Orchestrator | Microsoft® Windows® for x64 | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 |
| Microsoft Windows 8 Enterprise 32-bit | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Microsoft Windows 8 Enterprise x64 | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Microsoft Windows 8 Pro 32-bit | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Microsoft Windows 8 Pro x64 | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Microsoft Windows 8.1 Enterprise x64 | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Microsoft Windows 8.1 Pro 32-bit | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Microsoft Windows 8.1 Pro x64 | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Microsoft Windows 10 | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2012 Datacenter | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2012 R2 Std | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2012 Std | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2016 | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2019 | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Windows 7 Enterprise 32 bit | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Windows 7 Enterprise x64 | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Windows 7 Home Premium 32 bit | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Windows 7 Home Premium x64 | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Windows 7 Professional 32 bit | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Windows 7 Professional x64 | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Windows 7 Ultimate 32 bit | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Windows 7 Ultimate x64 | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| 64-bit Enabled AIX | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| 64-bit Enabled Solaris | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| HP-UX IPF | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Linux for x64 | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Solaris for x64 | 9.46 | 9.46 | 9.4 TS1M6 | 9.4 TS1M6 | ||
A fix for this issue for SAS Workload Orchestrator and SAS Grid Manager for Platform 9.46 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/E3Y.html#66386| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2020-07-29 10:36:04 |
| Date Created: | 2020-07-29 08:53:14 |