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Problem Note 66386: Grid-launched workspace servers do not honor changed passwords, and you see the error message "Provider (SAS): Could not authenticate to the cluster"

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After you change a password, grid-launched workspace servers for SAS® Workload Orchestrator then fail with authentication errors.

Here is an example of an error that can be seen in the object spawner log when an “app.tk.tkegrid” debug is enabled:

ERROR:  xxxxxx - Provider (SAS): Could not authenticate to the cluster.

Any new password is not honored until the SAS object spawner is restarted.

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Workload OrchestratorMicrosoft® Windows® for x649.469.469.4 TS1M69.4 TS1M6
Microsoft Windows 8 Enterprise 32-bit9.469.469.4 TS1M69.4 TS1M6
Microsoft Windows 8 Enterprise x649.469.469.4 TS1M69.4 TS1M6
Microsoft Windows 8 Pro 32-bit9.469.469.4 TS1M69.4 TS1M6
Microsoft Windows 8 Pro x649.469.469.4 TS1M69.4 TS1M6
Microsoft Windows 8.1 Enterprise 32-bit9.469.469.4 TS1M69.4 TS1M6
Microsoft Windows 8.1 Enterprise x649.469.469.4 TS1M69.4 TS1M6
Microsoft Windows 8.1 Pro 32-bit9.469.469.4 TS1M69.4 TS1M6
Microsoft Windows 8.1 Pro x649.469.469.4 TS1M69.4 TS1M6
Microsoft Windows 109.469.469.4 TS1M69.4 TS1M6
Microsoft Windows Server 2012 Datacenter9.469.469.4 TS1M69.4 TS1M6
Microsoft Windows Server 2012 R2 Datacenter9.469.469.4 TS1M69.4 TS1M6
Microsoft Windows Server 2012 R2 Std9.469.469.4 TS1M69.4 TS1M6
Microsoft Windows Server 2012 Std9.469.469.4 TS1M69.4 TS1M6
Microsoft Windows Server 20169.469.469.4 TS1M69.4 TS1M6
Microsoft Windows Server 20199.469.469.4 TS1M69.4 TS1M6
Windows 7 Enterprise 32 bit9.469.469.4 TS1M69.4 TS1M6
Windows 7 Enterprise x649.469.469.4 TS1M69.4 TS1M6
Windows 7 Home Premium 32 bit9.469.469.4 TS1M69.4 TS1M6
Windows 7 Home Premium x649.469.469.4 TS1M69.4 TS1M6
Windows 7 Professional 32 bit9.469.469.4 TS1M69.4 TS1M6
Windows 7 Professional x649.469.469.4 TS1M69.4 TS1M6
Windows 7 Ultimate 32 bit9.469.469.4 TS1M69.4 TS1M6
Windows 7 Ultimate x649.469.469.4 TS1M69.4 TS1M6
64-bit Enabled AIX9.469.469.4 TS1M69.4 TS1M6
64-bit Enabled Solaris9.469.469.4 TS1M69.4 TS1M6
HP-UX IPF9.469.469.4 TS1M69.4 TS1M6
Linux for x649.469.469.4 TS1M69.4 TS1M6
Solaris for x649.469.469.4 TS1M69.4 TS1M6
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.